Policy

Privacy policy

Last updated [DATE APPROVED].

What we collect

• When you make an account: your email address, and your name if you give one.
• When you sell or buy an appointment: the appointment, the shop, the price, and the record of the payment. We read your booking from the shop’s Square booking system so we can check it is yours and move it to the buyer.
• When you apply to run a shop: your legal name, business name, business address, phone number, barber licence number and expiry, and the documents you upload to prove them.
• When the app breaks: the error and which screen it happened on. These reports are deleted after 30 days.
• When you turn on phone notices: the details your browser needs to send them. Turning notices off removes them.

We do not collect your location or your contacts. We do not use advertising trackers. This website itself uses no cookies.

Why we use it

• To run your account and let you sign in.
• To list, sell and move appointments.
• To take payments, send payouts and make refunds.
• To send you messages about your sales and bookings.
• To stop fraud and fix problems.

Who else sees it

We share only what each company needs to do its job:

• Square holds the shop’s appointment book, so bookings pass through it.
• Stripe handles all payments and payouts. Card numbers go straight to Stripe and are never stored by SlotFlip.
• Supabase hosts our database and sign-in.
• Vercel serves the website.
• Resend sends our emails.
• The shop sees the name on the booking, as it always would.

We do not sell your information to anyone, for any purpose.

How long we keep it

• Bookings and payment records are kept as long as the law requires for tax and dispute reasons. [CONFIRM HOW MANY YEARS]
• Licence documents are kept while a shop application is open and while the shop is active.
• Error reports are deleted after 30 days.

Your choices

You can ask for a copy of your information, ask us to correct it, or ask us to delete your account. Write to jordanfrederick14@gmail.com. Some records, such as completed payments, may need to be kept for a while because the law requires it.

Keeping it safe

Your information is stored with the companies listed above, behind sign-in and access rules. Other customers cannot see your private records. No system is perfectly safe, so if we ever learn of a problem that affects you, we will tell you.

Children

SlotFlip is not for anyone under 18, and we do not knowingly collect information from them.

Changes

If we change this policy, we will update the date at the top. If a change is big, we will tell you in the app or by email.